How to: Receive a Customer Order Through the Customer Order List

This is the process the POS user goes through to make a customer order that is Vendor Sourced ready for collection or shipment.

To receive an order through the Customer Order List

1. Press the Customer Order List button to display the order list.
2. Press the To Receive button to only display orders in a To Receive state.
3. Select an order for receiving, and then press the Receive button.
4. Mark the items that are being picked using MARK or MARK ALL, or scan the items using a barcode scanner.
5. Press Receive to complete the receiving.
6. At this point the order will appear in the Customer Order List under the To Collect filter, where it stays until the customer comes to collect. Provided there is contact information on the order, a message will notify the customer of the new status of the order.

Note: Depending on the BackOffice settings, a message will be sent to the customer that the order has shipped and is ready for collection.